Frequently Asked Questions


Where are we located?

551 Mason Dixon Rd
Greencastle, PA 17225

What are the office hours?

The facility is unstaffed, but our nearby office—about a 15-minute drive away—is open Monday through Friday from 7:30 AM to 5:00 PM.

What are the access hours?

Access your unit at any time, 24/7.

Am I required to store long-term?

We offer flexible month-to-month lease options, so you can store with us for as short or as long as you need.
secured units in Greencastle, PA
secured units in Greencastle, PA

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can discuss autopay options with your facility manager.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items or liquids.

What does 24-hour access entail?

24-hour access means that you have unrestricted entry to a facility or service at any time of the day, allowing you to use or access it around the clock.